Hospitality and Retail

Make Room for a Better Way to Communicate

Success in the hospitality world relies on the fundamentals – attention to detail, operating costs exceptional customer service and rapid response to guest requests. Yet today’s competitive environment requires your hotel or resort to be even more efficient, productive and cost-effective to keep up and keep ahead.

Whether it’s a special request for housekeeping or a special event for hotel security, your guests expect a flawless level of service and a high standard of professionalism whenever they stay at your property. How do you meet their expectations and manage staff dispersed throughout a large resort or hotel?

THE CHALLENGE

Big chain or boutique, catering to the business traveler or vacationing tourist, you compete in a highly concentrated industry, with many options on where clientele will spend their leisure and business dollars.

Differentiating your property through exceptional service is one of the most important ways you can retain customers and build loyalty. How do you give guests the experience they expect? Keep competitive while you keep operations running smoothly? And improve customer satisfaction while you reduce operational costs?

THE SOLUTION- MAKE EVERY CUSTOMER INTERACTION FIRST CLASS

Versatile and powerful, HIXXA has the ideal solutions. Using digital technology, it combines the best of two-way radio functionality with expanded capabilities to meet your communication needs.

HIXXA systems integrates voice and data seamlessly, offers enhanced features that are easy to use, and delivers operations-critical advantages like enhanced work order ticket management.

Whether your staff is welcoming a group at the front desk or maintaining greens on the back nine, you can keep everyone easily and seamlessly connected with HIXXA’s failover solutions for cellular or wifi.  If you lose WiFi or Cellular coverage at your business location we offer a Business Continuity Failover so you can continue sales or your internet access without skipping a beat.